db999 Terms & Conditions

Introduction

Welcome to db999, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", or "you") and db999 ("we", "us", or "our") governing your access to and use of the db999 website, mobile interface, games, and all related services available at db999.bar.

By registering an account, accessing, or using any part of the db999 platform, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use the db999 platform. We strongly encourage all users to review these Terms regularly, as they may be updated from time to time at our sole discretion.

Eligibility and User Responsibilities

To register and maintain an active account on db999, you must meet all of the following eligibility criteria at all times:

• You must be at least 21 years of age at the time of registration and throughout your use of the platform.
• You must be a natural person with the legal capacity to enter into binding contracts under the laws applicable to your jurisdiction.
• You must provide accurate, current, and complete information during registration and keep that information up to date at all times.
• You must not be accessing db999 from a jurisdiction where online gambling is prohibited by applicable law. It is your sole responsibility to determine whether your use of the db999 platform is lawful in your location.

Account Registration and Verification

Each user is permitted to hold only one (1) registered account on db999. Creating multiple accounts — whether for the purpose of circumventing bonus restrictions, evading account suspensions, or any other reason — is a serious violation of these Terms and may result in immediate and permanent account closure, forfeiture of all balances, and a ban from the platform.

As part of our KYC (Know Your Customer) obligations, db999 may require you to submit supporting identity documentation before processing withdrawals or unlocking certain platform features. Required documents may include:

• A valid government-issued photo ID (National ID card, passport, or driving licence).
• Proof of address dated within the last three months (utility bill, bank statement, or official correspondence).
• Proof of payment method ownership, such as a screenshot of your bKash or Nagad account matching your registered details.

Deposits and Withdrawals

db999 accepts deposits and processes withdrawals exclusively through approved payment methods. All monetary amounts on the platform are denominated in Bangladeshi Taka (BDT). Supported payment channels currently include:

• Mobile financial services: bKash, Nagad, Rocket, Upay.
• Local bank transfers: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank.
• Minimum deposit and withdrawal thresholds apply and may be updated periodically without prior notice.
• Withdrawals are processed to the same payment method used for the original deposit where possible, in accordance with our anti-money-laundering obligations.

db999 does not charge fees on standard deposits or withdrawals; however, your payment provider may apply their own transaction charges. Processing times vary by method and may be subject to additional review for large or unusual transactions. All transactions are recorded in Bangladesh Standard Time (BST, UTC+6).

Bonuses and Promotions

db999 offers a range of bonuses and promotional incentives to eligible registered users, including welcome bonuses, free spins, reload bonuses, cashback offers, and seasonal promotions tied to events such as IPL, BPL, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions:

• Each bonus offer is valid for one use per eligible account. Attempting to claim the same promotion multiple times using separate accounts or identities is prohibited.
• Bonus funds carry a wagering requirement (rollover) that must be met in full before any winnings derived from bonus play can be withdrawn. The specific rollover multiplier applicable to each promotion is stated in that promotion's individual terms.
• db999 reserves the right to modify, suspend, or discontinue any bonus or promotional offer at any time, with or without notice, if it determines that the offer is being abused or exploited.
• Winnings from free spin bonuses are capped unless otherwise specified in the promotion's individual terms. Players are responsible for reading the full terms of each promotion before opting in.

Prohibited Activities

The following conduct is strictly prohibited on the db999 platform. Engaging in any of the activities listed below may result in immediate account suspension, permanent ban, forfeiture of balances, and, where applicable, reporting to relevant authorities:

• Using automated software, bots, scripts, or other technological tools to gain an unfair advantage in any game, sports bet, or promotional offer.
• Engaging in any form of collusion, match-fixing, chip dumping, or fraudulent coordination with other players or third parties.
• Attempting to launder money or use the db999 platform to facilitate any illegal financial activity.
• Registering an account on behalf of another individual, or allowing a third party to operate your account on your behalf.
• Exploiting software bugs, glitches, or errors in game systems for financial gain. Any winnings obtained through exploitation of a known or unknown glitch are void and will be forfeited.

db999 employs sophisticated fraud detection and risk-monitoring systems that operate continuously. All accounts and transactions are subject to review at any time without prior notice. We cooperate fully with law enforcement agencies and financial regulators in any investigation relating to prohibited activities.

Intellectual Property

All content available on the db999 platform — including but not limited to text, graphics, logos, game interfaces, software, audio, video, and the overall look and feel of the website — is the exclusive intellectual property of db999 or its licensed content providers and is protected under applicable copyright and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the db999 platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, transmit, or otherwise exploit any db999 content without prior express written consent from db999.

Limitation of Liability

To the fullest extent permitted by applicable law, db999, its directors, employees, agents, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the platform, including but not limited to: loss of winnings, loss of data, loss of revenue, loss of goodwill, or any other intangible losses, whether based in contract, tort (including negligence), strict liability, or any other legal theory.

db999 makes no warranty, express or implied, that the platform will be available on an uninterrupted, error-free, or secure basis at all times. Scheduled and unscheduled maintenance periods, connectivity disruptions, and force majeure events may temporarily affect platform availability. db999 shall not be liable for any losses incurred during periods of platform unavailability.

Privacy and Data Protection

db999 is committed to protecting the privacy and personal data of all users. Our collection, use, storage, and sharing of personal data is governed by our Privacy Policy, which forms an integral part of these Terms and should be read in conjunction with them. By agreeing to these Terms, you also agree to the terms of our Privacy Policy.

db999 uses SSL encryption to protect data in transit and applies strict access controls to personal information held on our systems. We do not sell or rent your personal data to third parties for their own marketing purposes. For full details on your data rights and how to exercise them, please review our Privacy Policy.

Amendments to These Terms

db999 reserves the right to amend, update, or replace these Terms at any time at its sole discretion. Any changes to these Terms will take effect immediately upon publication on the db999 website. We will make reasonable efforts to notify registered users of material changes via the email address associated with their account, but it remains your responsibility to check these Terms periodically for updates.

Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which db999 operates. Any disputes that cannot be resolved amicably between the parties shall be subject to the exclusive jurisdiction of the competent courts in the relevant jurisdiction.

Before initiating any formal legal proceedings, users are encouraged to contact db999's customer support team to seek an informal resolution. db999 is committed to resolving user concerns promptly and fairly, and most issues can be addressed through direct communication with our support team operating in Bangladesh Standard Time (BST, UTC+6).

Contact Us

If you have any questions, concerns, or requests relating to these Terms and Conditions, or if you need assistance with your db999 account, our customer support team is available to help. We aim to respond to all enquiries within 24 hours during normal operating hours.

Email us at: [email protected]